Incidents reported on status page for JTL-Software-GmbH https://status.jtl-cloud.com/ en https://status.jtl-cloud.com/ Mon, 13 Jul 2026 16:58:20 +0000 https://status.jtl-cloud.com/#76bf2e1097af6cb21b012772a44168cd37c096da4cdb206a2e45d21d07f0f444 Tunnel Service recovered https://status.jtl-cloud.com/ Mon, 13 Jul 2026 16:56:22 +0000 https://status.jtl-cloud.com/#76bf2e1097af6cb21b012772a44168cd37c096da4cdb206a2e45d21d07f0f444 Tunnel Service went down https://status.jtl-cloud.com/ Sun, 07 Jun 2026 15:34:26 +0000 https://status.jtl-cloud.com/#a32adf6ae0dc504b4765434ee083c432fb0992a47a30024ee806c1b35e075d92 Account Service's Application recovered https://status.jtl-cloud.com/ Sun, 07 Jun 2026 15:31:55 +0000 https://status.jtl-cloud.com/#7e27aaea8a139236721b3d4dfdfd79baa5b91336b236c1ad114b6527b3155207 Hub's API recovered https://status.jtl-cloud.com/ Sun, 07 Jun 2026 15:29:45 +0000 https://status.jtl-cloud.com/#7e27aaea8a139236721b3d4dfdfd79baa5b91336b236c1ad114b6527b3155207 Hub's API went down https://status.jtl-cloud.com/ Sun, 07 Jun 2026 15:28:21 +0000 https://status.jtl-cloud.com/#a32adf6ae0dc504b4765434ee083c432fb0992a47a30024ee806c1b35e075d92 Account Service's Application went down https://status.jtl-cloud.com/incident/910068 Wed, 03 Jun 2026 02:15:39 -0000 https://status.jtl-cloud.com/incident/910068#a5743623fc881d0c599eb623d2151e5aa2bd0e8d156edd6d78ec8a7eefebb143 Maintenance completed https://status.jtl-cloud.com/ Wed, 03 Jun 2026 02:13:27 +0000 https://status.jtl-cloud.com/#21ee2103e3c6fd519770725b1bc2ac0f1586de49c68b017016066eb99df968ff Tunnel Service recovered https://status.jtl-cloud.com/incident/910068 Wed, 03 Jun 2026 02:00:39 -0000 https://status.jtl-cloud.com/incident/910068#955bcad1a0d45b2205951fb24f6bae060b19ed5fc5d3bb76b7090dabe91fbe7b We will perform maintenance on June 3 at 9:00 AM ICT (4:00 AM CET) During this maintenance window, the connection between Tunnel and WAWI may be temporarily interrupted. The estimated maintenance time is 15 minutes. Once the maintenance is completed, WAWI will reconnect automatically. If you still experience connection issues afterward, please try to disconnect and reconnect the cloud connection. We will post an update here once the maintenance is completed. We apologize for the inconvenience and appreciate your patience. https://status.jtl-cloud.com/ Wed, 03 Jun 2026 01:55:23 +0000 https://status.jtl-cloud.com/#21ee2103e3c6fd519770725b1bc2ac0f1586de49c68b017016066eb99df968ff Tunnel Service went down https://status.jtl-cloud.com/incident/753935 Wed, 29 Oct 2025 21:01:00 -0000 https://status.jtl-cloud.com/incident/753935#c3f6f98286a27d0d5d2178294cc86d4a261aa38d177cf69a1203bb9b7de4ba48 All issues are resolved and the JTL-Cloud Platform is fully available again. Thank you for your patience https://status.jtl-cloud.com/incident/753935 Wed, 29 Oct 2025 20:00:00 -0000 https://status.jtl-cloud.com/incident/753935#d2be141576a5d5f72ccb48cbb4400332140325c25069c04deb36209d0ec5dd40 We are seeing initial signs of recovery across JTL-Cloud services as Microsoft continues to restore affected Azure infrastructure. Some systems are becoming available again, but overall performance remains degraded. We are closely monitoring the ongoing recovery process and will provide further updates as stability improves. https://status.jtl-cloud.com/incident/753935 Wed, 29 Oct 2025 19:36:00 -0000 https://status.jtl-cloud.com/incident/753935#9679fbbbd164fc0e3cc4c466f3efb3e1eaa33ab1b342e1bc11402973a90f5f8a According to Microsoft, full recovery is expected within the next four hours (by 23:20 UTC on 29 October 2025). We continue to monitor the situation closely and will provide another update within the next two hours or sooner if significant progress occurs. https://status.jtl-cloud.com/incident/753935 Wed, 29 Oct 2025 16:18:00 -0000 https://status.jtl-cloud.com/incident/753935#ba682aff589344d44bad4cfb228dd87a73f9b324d0b3e726a8e7d93a7d7368dd We are currently experiencing a global issue with Microsoft Azure which is causing all JTL-Cloud services to be unavailable. We are monitoring the situation closely and will provide updates as soon as they become available. Thank you for your patience.